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How to deal with anger on social media
Read more: How to deal with anger on social mediaThere is one thing that’s for certain: There is more anger on social media right now and so often, social media managers are the focus of that anger. Whether that anger is justified or not doesn’t really matter. What does matter is how much people are lashing out at brands for perceived slights. Am I…
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The toxicity of working in social media
Read more: The toxicity of working in social mediaI’ve worked in social media for a long time. And, well… the toxicity is bad right now. Does it make me want to completely switch careers? There are times I think about it, but I love what I do so much that I never linger on those thoughts. But the fact that they even enter…
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Protecting Yourself Prior to a Troll Attack
Read more: Protecting Yourself Prior to a Troll AttackIt’s not a matter of if a social media manager will experience a troll attack. It’s a matter of when. I’ve handled social media accounts for all kinds of industries and of all kinds of sizes. It doesn’t matter how small or how nice your page is. You can’t please everyone all the time. So…
